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Customer re-marketing

You already have customers. Reach them again.

Bring past buyers back for the next purchase, next service or next offer. Start with the contacts you already have instead of paying to find every customer again.

UpsellCross-sellWin back
WaBM campaign dashboard for customer re-marketing
Business owner reaching customers on WhatsApp
Existing customersSegment · Message · Follow up
Businesses we work with

Real businesses using WaBM across retail, education, services, automotive and other categories.

Start with the relationship

The list is not the strategy. The segment is.

A useful re-marketing campaign gives each customer group a reason to respond.

Quiet customers

Bring inactive buyers back with a relevant reason to return.

Upgrade opportunities

Introduce a better, larger or more suitable next purchase.

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Cross-sell

Suggest the related product or service that naturally follows the first purchase.

Interested replies

Move real responses back to the team instead of leaving them in a broadcast list.

A campaign in practice

Choose a group. Preview the message. Send or schedule.

WaBM gives your team the operational tools to run re-marketing without losing sight of who the campaign is for.

  • Organise contacts into groups
  • Create and schedule campaigns
  • Preview WhatsApp templates
  • Track responses and delivery

See broadcasting

WaBM campaign builder and WhatsApp preview
Then hand over the conversation

Broadcast to many. Talk to the people who reply.

When customers respond, the conversation moves into your team inbox so the next step stays human.

  • Your own account and number
  • Team inbox for replies
  • Assignments and follow-ups
  • Managed execution available

See team inbox

WaBM inbox for responding to customer replies
Examples

Customer communication works across categories.

The offer changes by business. The operating model does not.

Jewellery product visual
Jewellery

New collection and festive re-engagement

Useful when customers already know the store and a new purchase has a clear occasion.

Fashion product visual
Fashion

New arrivals to existing buyers

Send relevant launches without broadcasting the same message to everyone.

Customer win-back visual
Win-back

Give quiet customers a reason to return

Reactivation works best when the message is timely and connected to a real reason to buy.

Choose the operating model

Run it yourself or have us execute it.

Managed re-marketing

We execute

Best when the customer list exists but execution capacity is the constraint.

  • Planning and segmentation
  • Creative and message preparation
  • Approval before sending
  • Reply handover to your team
Next step

Start with the customers you already have.

Tell us roughly how many customers you can reach and what you want them to do next.

Talk to salesWhatsApp